Closing the Gap Between Expectation and Experience: How Patients Can Collaborate With Health Care Providers
How Expectations Affect the Patient Experience
Understanding the Continuum of Care
How Patients Can Communicate With Health Care Providers
How to Participate in Your Plan of Care
Do a language check.
Participate in daily conversations.
Write it down.
Helpful Questions for Patient Advocacy
- What is the diagnosis and/or status?
- What is the treatment plan at this time?
- What should I expect in the days/weeks ahead?
- What are the goals for the day?
- What does progress in the plan of care look like within the next 24 to 48 hours?
- What can I do to help progress? What, if anything, can family members do to help?
- What level of care will be needed next? Will rehabilitation be necessary before going home? If so, what type?
- How much care and assistance will be needed?
- What medications will be needed?
- What equipment will be needed?
- What warning signs and symptoms should we watch for, and when should health care providers or specialists be contacted?
- When will follow-up appointments be necessary, and with whom?